Careers - Retail Store Cast Member
Wool & Co. is a fast-paced, growing purveyor of premium yarns, needles & notions for hand knitting. We are looking to fill a position with our Retail Store team based in South Elgin, IL.
This is a part-time position starting at $15/hr. Benefits include 40% store discount.
Job Description for Retail Store Cast Member
- Welcome & greet customers
- Provide suggestions & help customers choose yarn, patterns, colors
- Help to problem solve & aid customers in fixing knitting mistakes
- Proactively offer accurate advice on techniques, patterns & yarns based on personal expertise
- Teach technique workshops, 101 learn to knit classes & moderate knit-alongs
- Assist with store events
- Maintain store organization & cleanliness
- Wind yarn into cakes using ball winder & swift
- Check customers out using computer based, retail POS system
- Embody Wool & Co. core values & support the brand essence
Skill Set for Retail Store Cast Member
- Strong knitting skills mandatory, as well as fiber, needles & notions expertise
- Expert knowledge of knitting gauge, patterns & techniques
- Friendly & approachable manner with strong verbal communication skills (especially listening to customers)
- Knowledge of premium yarn brands, needles & notions
- Ability to decipher & fix knitting mistakes
- High level of comfort using & navigating in Ravelry with strong knowledge of patterns, as well as designers
- Strong computer skills
- Energetic, positive & upbeat
- Desire to solve issues & delight customers
- Competent, punctual & responsible with a high level of accountability
- Ability to work weekends & evenings, as well as some days
- Adaptable & able to work well with others in a team-focused environment
- Ability to adapt to change
To apply for this position please click here and complete this form.